SHIPPING - RETURNS - WARRANTIES
Shipping
We offer free ground shipping on all belt orders over $20.00 and Ground Shipping to all other products to any of the lower 48 states. Standard shipping rates will be calculated at checkout.
Next day and Second day air is shipping available for most items. Give us a Call at Tel: 571-447-2497 to arrange for Expedited Shipping.
Items shipped from our warehouse will be securely packaged to reduce the chance of shipping damage.
If you ever receive a damaged, defective or incorrect item give us a call or Text us and we will make it right!
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Freight Orders
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All Orders over 100 lbs. are usually shipped via freight carrier.
When a freight order is delivered, please be sure to inspect your freight package using the guidelines below before accepting the delivery.
Please examine the packaging and the material inside to ensure there are no physical damages. Make sure that the material is strapped down to a skid and the material. Note the Packing slip matches your order.
If your order has arrived damaged, please note all damages on the delivery receipt and refuse the delivery. Taking Picture of the damage while it is on the Delivery Pallet will be helpful.
All freight shipments are curbside deliveries unless otherwise noted.
Note: Damaged orders MUST be reported within 24 Hours of receipt to us @ orionsbeltandmotorllc@gmail.com or by phone at Tel: 571-447-2497.
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Tracking UPS Shipments
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Once an order has shipped, you will receive an email with the tracking number(s) of your package(s).
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Warranties, Returns & Exchange Policy
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Orions Belt and Motor LLC. (“OBM”) warrants that the good(s) sold pursuant to a particular order (“Goods”) shall be free from defects in materials and workmanship for a period of two (2) years from the date the customer is invoiced for the Goods (“the Warranty Period”).
All sales are presumed to have taken place in Virginia. All warranties provided by Orions Belt and Motor LLC shall be construed under Virginia law, without regard to conflict of law provisions. Venue for any dispute arising hereunder shall be in that State or Federal Court nearest to the main office of Orions Belt and Motor LLC. The parties hereby agree to personal jurisdiction over them in such Courts.
All warranties issued are provided by OBM, not the manufacturer. All warranties issued herein are non-transferable. If during the Warranty Period, a customer wishes to make a claim under Section “Warranty Claim”, the customer shall provide notice using the following methods:
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(a) Email: orionsbeltandmotorllc@gmail.com
(b) Phone: 571-447-2497
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OBM will issue a Return Authorization Number (“RMA”). OBM will not accept any Warranty Claim without a valid RMA. Freight and rush fees for goods returned under Warranty Claims shall remain the responsibility of the customer.
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All warranty shall only be applicable to Goods stored, installed, handled, operated and used under normal conditions.
OBM’s obligation shall be limited to the replacement or refund, in OBM’s sole discretion, of any such Good or Monies free of charge to the customer. If OBM determines that the Good cannot be replaced, OBM shall issue a refund in an amount equal to the sum paid for it. Any warranty claim must be received before the end of the Warranty Period, together with return of the Good/s within this same period, and must include OBM’s RMA number.
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In no event shall OBM be liable for any damages except actual damages up to, but not exceeding, the amount paid to OBM for the Good. Further, OBM shall not be liable for any special damages including consequential damages, incidental damages, lost profits, or lost revenue.
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This warranty is given in lieu of any other warranties, either express or implied, including that OBM disclaims any warranty of merchantability, fitness for a particular purpose and/or non-infringement.
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In the event any part of these terms is deemed unenforceable by a court having jurisdiction thereover, such unenforceable term(s) shall be modified to make them as enforceable as possible, and the rest of these terms shall not be affected. Customer shall defend, indemnify and hold Orions Belt and Motor LLC and its agents harmless from any breach by it of these terms or any misuse or abuse by it of any item sold and/or serviced hereby.
The terms set forth herein constitute the entire agreement regarding this transaction, except for product and/or service description and pricing, and subject only to our credit agreement (if any) with Customer, our invoice and our separate order confirmation.
Customer warrants that it is and shall remain in full compliance with any applicable United States, State and/or local regulations controlling the sale and delivery of goods for export and is and shall remain solely responsible therefore. Should any part of this transaction contravene U.S., U.K. or CA Export laws, this transaction shall be immediately void and unenforceable. The goods sold hereunder shall be at the risk of the Customer upon delivery by OBM to the carrier F.O.B. shipping point.
Title to the goods sold hereunder shall remain in Seller until payment in full by Buyer.
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OBM shall not be responsible for delays caused by manufacturing plants, Fire, Floods, War, Storms, Riots, any Government Regulation, or any other circumstances beyond its control, and Customer hereby waives any claims relating to same.
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​Any failure or delay in exercising any remedy, right, power or privilege or in enforcing any condition under this Agreement; or any act, omission or course of dealing between the parties does not constitute a waiver of any right, remedy, power, privilege or condition arising from this Agreement.
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No amendment to, rescission, termination, cancellation or discharge of this Agreement is effective unless it is in writing and signed by each party to this Agreement. Neither party may assign any of its rights under this Agreement without the prior written consent of the other party.
If any term or provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. Neither party may assign any of its rights under this Agreement without the prior written consent of the other party. Any waiver authorized on one occasion is effective only in that instance and only for the purpose stated, and does not operate as a waiver on any future occasion.
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